客户顾问
公司名称: 伟达(中国)公共关系顾问有限公司
招聘职位: 客户顾问
职位属性: 普通
人 数: 若干
有效期: 3个月
薪 资: 7000-8000
工作地点: 北京市朝阳区CBD
学历要求: 本科以上
工作性质: 全职
从业年限: 不限
职业背景: 广告/公关/市场推广/会展
工作职责: Staff/Self Management
Ø Responsible for the daily supervision of SAEs, AEs, ACs and Interns. This includes being aware of their target utilization, working with other team members to ensure that monthly goals are achieved and addressing any problems with supervisor and subordinate.
Ø Assists H&K management in building top performing by teams serving as an effective coach to subordinates.
Ø Key liaison between junior and senior staff.
Ø Delegating effectively – knowing what tasks are appropriate for subordinates and assigning them.
Ø Works with supervisor to address personnel issues related to team.
Ø Manages time effectively, meets deadlines, pays attention to detail, and sets priorities for all assignments.
Ø Helps subordinates to understand what is expected and the next steps to promotion.
Ø Conducts informal evaluations to assess performance of subordinates providing them with constructive feedback.
Financial Management
Ø Knowledge of client’s contract and budget and responsible for completion of monthly billing letters and activity reports.
Ø Oversees monthly and/or weekly budget status reports as part of budget tracking process.
Ø Reviews monthly JSRs, activity reports, and invoices for accuracy.
Ø Ensures team understands and meets account profitability goals and maintains high utilization numbers.
Ø Proficient in using Estimator and other H&K financial tools.
Ø Demonstrates financial accountability by building client and colleague team commitment to achieve impact resulting in high financial returns.
New Business
Ø Identifies incremental business opportunities on current accounts and new business opportunities with prospects.
Ø Researches and prepares new business proposals for new and existing clients and participates in presentations
Ø Through networking, identifies potential new business and/or up-sell opportunities.
Staff/Self Development
Ø Continues to build a strong network database with H&K staff, expanding media and industry contacts.
Ø Responsible for monitoring subordinates training participation to ensure goals are achieved.
Ø Participates in H&K training program.
Ø Participates in staff hiring by interviewing candidates when requested.
Ø Participates in one or more networking event or activity per month.
岗位要求: Qualifications
· Four years of agency or equivalent experience
· Possesses capabilities and special knowledge of the unique communication needs in one or more specialties
· Proven ability to:
write and edit documents
present to clients
implement communication programs
manage budgets
· Has a strong understanding of what motivates the media
· Emerging leadership skills
· Ability to multi-task, prioritize and manage all work for self and subordinates